Introduction
Many Tribes One Mob Pty Ltd (ABN 75 672 761 894) respects and protects your privacy. We are committed to safeguarding personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose personal information through our website and in the course of providing our services.
What Personal Information We Collect
- Name
- Contact details, including email address, phone number, and address
- Information provided through contact forms or service enquiries
- Details relevant to service delivery, such as NDIS plan information and support needs
- Feedback or testimonials you provide
How We Collect Personal Information
- When you contact us through our website or email
- When you sign up for our services or programs
- When you engage with us via phone, social media, or in person
- When you participate in mentoring, cultural activities, or support programs
Why We Collect Personal Information
- To provide services tailored to your needs
- To communicate with you effectively
- To manage referrals and bookings
- To understand and improve our services
- To comply with legal and regulatory obligations
How We Use and Share Your Information
Your personal information is used solely for the purposes for which it was collected. We may share it with:
- Our support staff and service providers for program delivery
- Relevant third parties only with your consent, or when required by law
- The National Disability Insurance Agency (NDIA) or other government bodies where applicable
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure digital storage, restricted staff access, and internal privacy protocols.
Access and Correction
You have the right to access and correct your personal information held by us. To make a request, please contact us using the details below.
Cookies and Website Analytics
Our website may use cookies to improve your experience and collect anonymised data for analytics purposes. You can choose to disable cookies in your browser settings.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
Questions about privacy?
Shannon Thorne
Founder, Many Tribes One Mob
Phone: +61 411 896 287
Email: sthorne@mtom.com.au
Effective Date: April 2025